Privacy Policy

1. Introduction

Tholmarephzliex ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tholmarephzliex.world and purchase our products.

We process personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.

2. Data Controller Information

The data controller responsible for your personal data is:

Tholmarephzliex
21 Cuba Ave, Curraghavarna And Portavolla
Banagher, Co. Offaly, R42 NX82
Ireland
Email: clients@tholmarephzliex.world

3. Personal Data We Collect

We may collect the following categories of personal data:

3.1 Information You Provide

• Contact Information: Name, email address, phone number (optional), and postal address
• Order Information: Products purchased, order history, and payment details
• Communication Data: Messages, inquiries, and feedback you send to us
• Consent Records: Records of consents you have given

3.2 Information Collected Automatically

• Technical Data: IP address, browser type and version, operating system, device information
• Usage Data: Pages visited, time spent on pages, navigation paths, referral sources
• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)

4. Legal Bases for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: To fulfill orders and provide our services to you
• Consent: Where you have given explicit consent for specific processing activities
• Legitimate Interests: For business operations, fraud prevention, and improving our services
• Legal Obligation: To comply with applicable laws and regulations

5. Purposes of Processing

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating with you about your orders and inquiries
• Providing customer support
• Sending order confirmations and shipping notifications
• Improving our website, products, and services
• Analyzing website usage and performance
• Preventing fraud and ensuring website security
• Complying with legal obligations
• Marketing communications (only with your explicit consent)

Where consent is the legal basis, you can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Order Data: 7 years for tax and accounting purposes
• Customer Communication: 3 years from the last interaction
• Marketing Consent Records: Duration of consent plus 3 years
• Website Analytics Data: 26 months
• Cookie Data: As specified in our Cookie Policy

After the retention period expires, we securely delete or anonymize your data.

7. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Payment processors, shipping carriers, and IT service providers who assist in our operations
• Legal Authorities: When required by law, court order, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties. All service providers are bound by data processing agreements ensuring GDPR compliance.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequate data protection levels
• Other legally recognized transfer mechanisms

8A. Automated Decision-Making

We do not make decisions producing legal or similarly significant effects solely by automated means based on your personal data.

9. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior processing
• Right to Lodge a Complaint: File a complaint with a supervisory authority

To exercise these rights, contact us at clients@tholmarephzliex.world. We will respond within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit using SSL/TLS
• Secure storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Children's Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete the data immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.