Shipping & Payment Policy

1. Overview

This policy explains how we process payments and deliver orders placed on tholmarephzliex.ddd. It applies to all purchases made by consumers in Ireland and other supported destinations.

2. Business Information

Tholmarephzliex
21 Cuba Ave, Curraghavarna And Portavolla
Banagher, Co. Offaly, R42 NX82
Ireland
Email: clients@tholmarephzliex.world

3. Delivery Areas and Estimated Delivery Times

• Ireland: estimated 3-5 business days
• Other supported countries: estimated 5-10 business days

Delivery estimates start from dispatch confirmation and do not include weekends or public holidays. Delays may occur due to carrier operations, customs checks, severe weather, or other events outside our control.

4. Shipping Fees

Shipping fees, if applicable, are shown at checkout before payment. The total amount due (product price, delivery charges, and applicable taxes) is displayed before you place your order.

5. Order Processing and Dispatch

Orders are normally processed within 1-2 business days after payment authorization. Once dispatched, you receive an order update by email where available.

If we cannot fulfill an order, we will contact you and offer either a refund or an alternative solution.

6. Payment Methods and Security

Available payment methods are displayed during checkout. Payments are processed through secure payment service providers using encrypted channels (SSL/TLS).

We do not store full payment card details on our website systems.

7. Failed, Rejected, or Refunded Payments

• If payment is declined, your order is not confirmed.
• If a payment error occurs after authorization, we will notify you and process any due reversal or refund without undue delay.
• Refund timelines may vary by payment provider and card issuer.

8. Customs, Duties, and Import Charges

For deliveries outside Ireland, customs duties, import taxes, and local handling fees may apply depending on destination rules. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

9. Delivery Issues

If your parcel is delayed, damaged, or lost in transit, contact us at clients@tholmarephzliex.world. We will investigate with the carrier and provide a suitable resolution in line with applicable consumer law.

10. Consumer Rights

This policy does not limit your statutory rights under Irish and EU consumer law, including rights related to delivery, conformity of goods, and refunds where applicable.

For withdrawal and return details, see our Return Policy.